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CrownWorks Refund | Exchange Policy

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CrownWorks Refund / Exchange Policy:

All sales are final. We do not offer refunds or exchanges.

Crystals are fragile. All orders are shipped carefully with custom packaging and sent via USPS priority & insured.

Should your item arrive damaged, we will work with you to find a solution within the best of our ability. We ask that you photograph the item and packaging and report the damage with documentation immediately. Keep all materials. Do not send anything back or throw it away unless directed by us to do so.

A refund or replacement (when possible) will be available when the USPS claim is processed.

If the USPS insurance claim is rejected, we will still seek but cannot guarantee a solution. Any damage reported outside of a reasonable amount of time after delivery may not eligible for refund or replacement.

If ordering from outside USA, we are not responsible for any fees incurred in duties or customs, nor will those be eligible for refund under any circumstance.

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The CrownWorks Team

I accept the CrownWorks refund/exchange policy.

This super new moon in Leo has us out shaking our manes and welcoming the SUPER NEW collection of CrownWorks CrystalCombs!

THE NEW CRYSTALCOMB

New designs are approximately 30% larger, which allows a better grip when using them in the shower or shampoo sink.
The teeth are set a touch wider to allow for more hair, making them even better to use on denser, curlier textures.
Our NEW trademarked CrownWorks logo lets you know you are getting the real deal, and the signature blessing ceremony and Reiki charge that makes the CrystalCombs feel so sparkly.
We’ve become more aware of the effects the rise in popularity of Palo Santo has had on the health and safety of these sacred trees. We’re now offering a sample of ZERO CW activating oil instead of the stick of this holy wood for use in your own beauty ritual crafting.
All new combs will be offered at the same price point, so you are free to select the crystal that you vibe with the most.
Now our keepsake box it’s self is a real treasure, too. A sacred geometry adorned drawer makes for keeping this gem extra safe, and holds guidance for suggested ritual practice and comb care.
We have become more aware of the effects the rise in popularity of Palo Santo has had on the health and safety of these sacred trees. we’re offering a sample of ZERO clearing blend CW Activating Oil instead of the stick of this holy wood for use in crafting your own beauty ritual.
CrownWorks CrystalCombs are always made from 100% real, top quality stones, crafted by fine jewelers, responsibly sourced and ethically produced.
This treasure is still delivered in a luxurious fabric envelope for polishing and safekeeping, like the Crown jewel it is.

Thank you for growing with us!

There is so much more magic to comb!

Xo

Andi