CART Your cart is currently empty. Return to shop CrownWorks Refund | Exchange Policy Name(Required) First Last Please review, check the box and tap/click submit to finalize purchase(s) in cart.(Required)CrownWorks Refund / Exchange Policy: All sales are final. We do not offer refunds or exchanges. Crystals are fragile. All orders are shipped carefully with custom packaging and sent via USPS priority & insured. Should your item arrive damaged, we will work with you to find a solution within the best of our ability. We ask that you photograph the item and packaging and report the damage with documentation immediately. Keep all materials. Do not send anything back or throw it away unless directed by us to do so. A refund or replacement (when possible) will be available when the USPS claim is processed. If the USPS insurance claim is rejected, we will still seek but cannot guarantee a solution. Any damage reported outside of a reasonable amount of time after delivery may not eligible for refund or replacement. If ordering from outside USA, we are not responsible for any fees incurred in duties or customs, nor will those be eligible for refund under any circumstance. -- The CrownWorks Team I accept the CrownWorks refund/exchange policy.